Terms and Conditions
Effective Date: 16/04/2025

Welcome to Prakriti Maitri! These Terms and Conditions (“Terms”) govern your use of our website, located at https://prakritimaitri.com, and the purchase of our products. By accessing or using the site, you agree to these Terms.

1. Use of the Website

  • You must be at least 18 years old or have the supervision of a parent/guardian to use this site.

  • You agree not to use the website for any unlawful purpose or in any way that may harm the site or its users.

2. User Accounts

  • To view and manage your orders, you must create an account.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Prakriti Maitri reserves the right to suspend or terminate accounts found in violation of these Terms.

3. Products and Orders

  • We sell eco-friendly jute bags. Product descriptions, pricing, and availability are subject to change without notice.

  • We reserve the right to cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

4. Return and Refund Policy

  • We accept returns and process refunds as per our Return and Refund Policy, available at [insert policy page link or state “available on our website”].

  • Returns must be requested within the time frame and under the conditions mentioned in the policy.

5. Payments

  • All payments are processed securely through third-party payment gateways. We do not store any payment information.

  • By purchasing a product, you agree to pay the listed price, including applicable taxes and shipping fees.

6. Intellectual Property

  • All content on the website, including images, text, logos, and designs, is the intellectual property of Prakriti Maitri and may not be used without prior written permission.

7. Third-Party Services

  • Our website may use third-party services for analytics, payment processing, or other functionalities.

  • We are not responsible for the privacy practices or content of third-party websites or services.

8. Limitation of Liability

  • Prakriti Maitri shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of Madhya Pradesh, India. Any disputes will be subject to the exclusive jurisdiction of the courts in Jabalpur, Madhya Pradesh.

10. Changes to Terms

  • We may update these Terms from time to time. Continued use of the website after changes implies acceptance of the updated Terms.

11. Contact Us

For questions or concerns about these Terms, you may contact us at:
📧 contact@prakritimaitri.com
📍 Jabalpur, Madhya Pradesh, India